Consumers are informed that this business establishment suggests to its consumers a tip corresponding to 10% of the value of the bill. which may be accepted, modified or rejected by you, according to your assessment of the service provided. When requesting the account, indicate the value you want to give as a tip. "In this business establishment, the money collected for tips is allocated 100% among the workers in the customer service area, bar and kitchen team." In case you have any problem with the tip collection, contact the exclusive line available in Bogotá to address concerns on the subject: 651 3246 or the citizen service line of the Superintendency of Industry and Commerce: PBX 5870000 ext. 1190-1191 or for the rest of the country national toll-free line: 018000-910165 to file your complaint.